Thursday, July 3, 2008
Chpater 9 - Open Communication
Chapter 9 discussed the ways of being a communicative leader (hopefully thats a real "phrase" haha). One topic I felt was important was being a leader with an open communication style. I believe all managers should have an open communication style. Having an open communication with your employees allows for a trust and friendship to be built between the employee and the manager. Open communication would allow for problems (both business as well as personal) to be discussed and solved which creates a healthier, happier person. When there is an open communication built, when there is a problem with an employee and the manager needs to talk to the employee about what they are doing wrong, the employee wont fell threatened or "attacked" by a "stranger", but rather comfortable hearing the flaws coming from a "friend". I believe being open is very important.
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Constructive criticism is what you meant by hearing flaws coming from a "friend", and I agree that through open communication with a manager their employees will feel less threatened and when criticized hopefully they will feel more inclined to talk about what they did wrong or what it is they could do to improve the situation rather than get offended by it and retreat from the situation or cause some hard feelings. With every business manager using a system of open communication I feel the employees will stay within the company as well as really contribute to the success of the company.
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